How IskayPet unified corporate knowledge with Amazon Bedrock Managed Knowledge Bases
IskayPet’s office teams had a knowledge challenge.

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Key points
- Answers to everyday operational questions, such as a return policy, a veterinary protocol, or an onboarding step, lived in hundreds of Microsoft SharePoint documents spread across four languages and three countries.
- Retrieval Augmented Generation (RAG) is the usual way to solve this.
- In this post, we show how IskayPet, a leading pet care company in Iberia, built a corporate knowledge assistant on Amazon Bedrock Managed Knowledge Bases.
- IskayPet needed a solution that could do the following:
Sources (1)
- [1]How IskayPet unified corporate knowledge with Amazon Bedrock Managed Knowledge BasesAWS Machine Learning Blog · Oct 22, 06:01 PM
IskayPet’s office teams had a knowledge challenge.
Answers to everyday operational questions, such as a return policy, a veterinary protocol, or an onboarding step, lived in hundreds of Microsoft SharePoint documents spread across four languages and three countries.
Extractive summary: sentences quoted from the sources.
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