ProductsProduct / feature launchRetrieval, RAG & Search · Applications1 source · Oct 22, 2026

How IskayPet unified corporate knowledge with Amazon Bedrock Managed Knowledge Bases

IskayPet’s office teams had a knowledge challenge.

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Key points

  • Answers to everyday operational questions, such as a return policy, a veterinary protocol, or an onboarding step, lived in hundreds of Microsoft SharePoint documents spread across four languages and three countries.
  • Retrieval Augmented Generation (RAG) is the usual way to solve this.
  • In this post, we show how IskayPet, a leading pet care company in Iberia, built a corporate knowledge assistant on Amazon Bedrock Managed Knowledge Bases.
  • IskayPet needed a solution that could do the following:

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