ProductsProduct / feature launchSpeech & Audio · MLOps, Tooling & Infrastructure1 source · Oct 6, 2026

Build a voice travel concierge with Amazon Bedrock AgentCore, Managed Knowledge Base and Nova Sonic

Airlines already have apps and websites where travelers check flights, pick seats, and manage bookings, and adding a natural voice layer opens those tasks to spoken requests.

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Key points

  • This post shows you how to add a voice travel concierge to an airline application, built on three managed services.
  • Amazon Nova Sonic on Bedrock is a speech-to-speech model for real-time voice.
  • Deploy a voice AI concierge on AWS using the AWS Cloud Development Kit (AWS CDK).
  • Connect the agent to backend services with the Model Context Protocol (MCP) through AgentCore Gateway, a capability of Amazon Bedrock AgentCore.

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Hype check

Independently evaluated7 independent looks since

  1. Evaluation · Oct 6, 2026RAG-PIBench: A Leakage-Aware Benchmark for Prompt-Injection Detection in Trustworthy RAG Systems
  2. Evaluation · Oct 6, 2026Trustworthy Domain-Specific AI for Structured Knowledge Retrieval and Reasoning
  3. Evaluation · Oct 6, 2026EC-RAG: Event Chain Retrieval-Augmented Generation for Long Video Understanding
  4. Evaluation · Oct 7, 2026TopoGraphRAG-Bench: Evaluating Multimodal GraphRAG on Layout-Grounded Evidence Reasoning
  5. Evaluation · Oct 7, 2026From Chunks to Functional Evidence: Function-Aware Retrieval for EDA Documentation QA
  6. Evaluation · Oct 7, 2026From Retrieval to Customer Context: Evaluating Frontier-Model Systems for Voice-of-Customer Analysis

Before this

  1. Oct 5, 2026Introducing GLM 5.3 on Amazon Bedrock
  2. Oct 5, 2026Supercharge regulated workloads with Claude Code and Amazon Bedrock
  3. Oct 5, 2026New agent skill: Amazon SageMaker optimized generative AI inference for your coding agent
  4. Oct 5, 2026Making Amazon Quick enterprise-ready: Automated, auditable cross-account resource promotion
  5. Oct 3, 2026pydantic/pydantic-ai v2.54.0: v2.54.0 (2026-10-02)
  6. Sep 30, 2026Monetization Gateway beta: charge AI agents for consumption with HTTP 402

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