ResearchResearch paperRetrieval, RAG & Search · Large Language Models1 source · Oct 15, 2026

Retrieved but Not Read: Understanding Why Search-Augmented LLMs Fail to Use Available Evidence

Web search allows LLMs to access up-to-date information, but it remains unclear why they sometimes produce outdated answers even when relevant evidence is available.

Key points

  • To study this problem, we construct temporal facts whose values changed after the models' training cutoffs.
  • We evaluate one proprietary model under deployed web search and six open-weight model configurations under controlled retrieval.
  • We find that models often answer from search snippets without opening the source pages, which is associated with higher rates of outdated answers and unfaithful citations.
  • We hope these findings will help advance research on the reliable use of retrieved evidence in search-augmented LLMs.

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